Terms of Service

These Terms govern your use of this website and the services provided by JobBooked AI ("we", "us"). By using the website or our services, you agree to these Terms.

Services

We design, build and support AI voice agents, chatbots, CRM configuration, automation and integrations. The scope, deliverables, price and timeline of each project are set out in a written proposal, quote or agreement before work begins. If that document conflicts with these Terms, the document prevails.

Fees and payment

Fees are stated in each proposal. Unless the proposal says otherwise, 50% of the project fee is due before work starts and the remaining 50% on completion. Monthly services are billed in advance. Third-party costs (such as software subscriptions, phone numbers, call minutes, messages and AI usage) are paid by the client unless agreed otherwise. We may pause services for overdue invoices.

Client responsibilities

• Provide accurate information, access and approvals needed for the project.
• Obtain any consent required by law from your own customers, including for calls, texts and recordings, and comply with applicable laws and carrier rules (for example the TCPA and A2P 10DLC in the US, or PECR/GDPR in the UK and EU).
• Review and approve AI scripts, messages and the information your systems provide to customers.
• Keep your own accounts and credentials secure.

AI systems

AI can misunderstand people or produce incorrect answers, and third-party platforms can change or fail. We design systems with safeguards and test them, but we do not guarantee that every call, message or booking will be handled correctly, or any specific business result.

Third-party platforms

Our work often relies on third-party platforms such as GoHighLevel, Retell AI, Twilio and n8n. Their terms apply to your use of them, and we are not responsible for their availability, pricing or changes.

Ownership

Once paid in full, you own the configurations and content created specifically for you. We keep ownership of our pre-existing know-how, templates and tools, and grant you a licence to use them as part of the delivered system.

Cancellation and refunds

Monthly services can be cancelled with 30 days' written notice. Fees for work already performed are non-refundable.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, including lost profits or lost business, and our total liability is limited to the fees you paid us for the relevant service in the 3 months before the claim.

Governing law

These Terms are governed by the laws of the jurisdiction in which JobBooked AI is established, unless a written agreement with you says otherwise.

Changes

We may update these Terms. The "last updated" date shows the latest version.

Contact

JobBooked AI · hello@jobbookedai.com